Yacht Parts Plymouth is an independant chandlery based in Plymouth, England.

We supply all the major marine brands and are open 7 Days a Week ... with plenty of parking on site ...

From humble beginnings in a small, out of the way premises on Plymouths' historic Barbican, Yacht Parts has grown to its present size.

Although we have embraced new technology, we are primarily a 'bricks and mortar' concern here to help the marine industry.

We have some highly experienced staff who are always ready to give advice and try to make sure you make the right decision based on your requirements.

We pride ourselves on being able to solve most problems, and knowing who to ask if we don't know the answer!

Feel free to call in, ring us or email.

Opening Times

Monday - 0900 to 1730

Tuesday - 0900 to 1730

Wednesday - 0900 to 1730

Thursday - 0900 to 1730

Friday - 0900 to 1730

Saturday - 0900 to 1730

Sunday - 0900 to 1500

Check out our contact details at the bottom of the page!

Here are a few of the testimonials we have received from our customers...

HI ANDY , ARRIVED IN 22hrs ,THATS FAST, GREAT SERVICE,MY 1st STOP NOW BEST REGARDS JOHN

Dear Sirs,

Yesterday I ordered an anode for my Lewmar thruster. Even though it was early morning my phone call was dealt with by a helpful, pleasant and efficient man.

The part arrived this morning - what a pleasant surprise.

So, thank you for a really first class service!

Yours faithfully

R.G

"Last week I tried several chandlers or manufacturers to obtain a spare parts kit for a baby blake marine toilet.
I had no success, the person who knew about such things wasn’t available, or had to refer me to a different supplier because they didn’t know what was in the different kits available.
This went on with several companies on the phone.

I phoned Yacht Parts late on Wednesday.
The kit was in stock, further questions were answered knowledgeably and I made an order worth £150.
It all arrived on Friday, as you said it would.

Well done, a pleasure to do business with you.
I look after an old wooden yacht and so shall be needing a good knowledgeable supplier.

I’ll be back.

BJ" 

"Richard

The Lewmar hatch gaskets arrived this morning. Thank you very much for the prompt service. I am hugely impressed and very appreciative of the lengths you went to get them to me before I depart early tomorrow morning ... - and doubly so as the order only had a value of £6.00 or so.

...

Thank you again for such fantastic service.

Kind Regards

J S"

"Hello Andy

We got the parts and installed them.
I would like to personally thank you and your crew for the quick and highly professional service you provided us.

It has been a pleasure working with you.

N M" 

"Andy

Thanks very much for the effort - its really appreciated - and its a pleasure to talk to people who both know what they are talking about - and do so happily

Cheers

S P "

Yacht Parts is located at the entrance to Queen Anne's Battery Marina in historic Plymouth.

Yacht Parts are a Spares & Master Parts Distributor for the UK.

We have members of staff who are expert on the Lewmar range, and can be useful if you are trying to identify a Lewmar part, or are planning on replacing parts on your boat.

Why not give us a ring, or drop us an email (send photo's of your problem area if you have any - and we mean problem areas of your boat, not anywhere else!).

Help identifying parts are also available on the Lewmar website - www.lewmar.com

Once you have registered with our website, you are ready to shop online.

You will have received an automated email from our website asking you to click a link to confirm your registration, this is a security measure to stop spam, and to identify you as a real person.

When your registration has been confirmed, you can either fill your shopping cart as you go along and then login to the registered area to make payment, or login first.

The best course is to login to the website using the details you set up.

Click on the Login button at the top of the page to begin

A dropdown section appears for you to fill in your customer details and then click the Login Button

If you are logged in ok - the Login button on the top of the page will change to read Logout

Now you can start to look around for goods to put into your Shopping Cart.

I quite fancy having a barbecue - so I click on the Add to Cart button on one of the Magma BBQ's ...

Once you click any Add to Cart button, you will notice the webpage scroll to the top of the page and show you what you have added to your cart ...

At this point, you can continue to add more items to your cart, or delete them as you see fit.

Once you have finished shopping you need to click the Show Cart button to start the Checkout process.

 The Checkout Process begins when you click the Checkout button

The Checkout process and the payment process are separate  processes, you can complete the Checkout process and request that you send payment by Cheque, or organise a BACS payment or that you have a friend or colleague collect the goods and pay Cash On Delivery.

Here are the steps to follow :

As you are already registered with us and logged in, when you click the Checkout button, you are first asked to confirm the delivery address for your goods.

If you choose to use a different delivery address than that to which any payment card you use for payment is registered, you might receive an email stating that your order has been placed in a Review State, this is normal, and a member of staff will contact you if there is any subsequent problems.

Click the Next button to proceed once you have chosen your Shipping Address.

You are now asked to choose a Shipping Method (at present, we only have one option - if you wish to make special arrangements, please feel free to contact us - full details of our postage policy can be found on this page).

Click Next to continue

Now you are ready to complete your order (as we only have one online payment method available at present, the system will default to using HSBC's secure payment system - check here for more details).

As you can see, you can leave us a message at this point if you choose to. This is a good space to use if you wish to pay by an alternative method - either by phone or BACS or cash etc - alternatively, you can telephone or email us with any queries and a member of staff will do their best to help you out.

Once you are happy to proceed, click the Confirm Order button.

You will now have completed your order but not your payment - the following screen will appear ...

You will receive an email to confirm your order is in our system, however in order to pay online, you will need to click the Continue button. In order to safeguard our customers online, Yacht Parts have implemented a payment system where we never store our customers Credit or Debit card details, these are only taken on the Secure HSBC Epayments Website, which is where you will be redirected when you click the Continue button.

Full details of HSBC Secure Epayments

You will now be on the HSBC Epayments website, where your Credit or Debit card details will be taken and you will then be sent back to our website.

Click the Continue Button

A screen similar to the one below will be displayed (with your order details) - complete the form ...

... and press Continue - If you are using a Credit card, both Visa and Mastercard use extra verification methods to safeguard your security online and if you have not already done so, you may be prompted to join.

Visa uses 'Verified By Visa' - click here for details 

Mastercard uses 'MasterCard SecureCode' - click here for details

Yacht Parts always trys to make buying online as safe as possible, if you have any queries, please feel free to contact us directly, or to feel completely safe, why not visit us in Plymouth :)

Yacht Parts website uses HSBC Secure Epayments to collect your card details when you make a purchase online.

What this means is that our website NEVER records your credit card or debit card details, we collect order and delivery information from you and when everything has been confirmed, only then are you passed to the HSBC Secure Epayments website where your payment is reserved and we only take the payment when we have the order ready to be dispatched.

At no point do Yacht Parts have access to your card details, we can take payment for the amount of your order through the HSBC Secure Epayment website or make refunds as appropriate.

After you have supplied your card details on the HSBC Secure Epayments website, you are redirected back to the Yacht Parts Website.

HSBC Secure Epayments use added security to help prevent internet fraud -

MasterCard SecureCode - 'MasterCard SecureCode is a simple and secure way to pay at thousands of online stores. A private code known only to you and your bank, your SecureCode enhances your existing MasterCard account by protecting you against unauthorized use of your card when shopping online at participating online retailers. The best way to pay on the internet^®.'

Verified By Visa - 'Verified by Visa is a simple, password-protected identity-checking service that takes the risk out of online shopping for you and your customers.'

Once the HSBC Secure Epayment website has confirmed your details you are passed back to our website and an email confirming your payment is sent to you.

Important: Sometimes the HSBC Secure Epayments system will send you an email stating that your payment has been placed in Fraud Review mode - this is nearly always because you have nominated a delivery address that is not the same as the registered address of the cardholder and as this is a common situation within the marine industry, we will contact you only if there are any problems.

Further Information Regarding Security

As soon as you click our Checkout button

You will notice the address bar address change from the standard http:// non-secure

to the secure https:// which means all the information is encrypted to make it secure

You will also notice the locked padlock in your browser, this is confirmation of our websites certificate.

If you require any further clarification, please do not hesitate to contact us.

Yacht Parts are also PCI DSS compliant and hold a valid Payment Card Industry Data Security Standards Validation certificate.